We all are subscribers of some or the other telecom operator today. BSNL India is one of the major cellular operators in the country. It has a good subscriber base mix of prepaid customers who use the facility of BSNL online recharge and postpaid customers who make payments against their BSNL bills to remain connected on the network
Since at the backend lots of sensitive and critical information are being shared between different entities in the payment processing infrastructure they are attractive options for hackers and cybercrime specialists to target this system to illegally access this information and misuse it. But not so with BSNL online recharge site or their reseller partners. This is so because all these systems follow end-to-end encryption which ensures that the data that the customer has shared with its cellular network or the reseller site is absolutely protected, from the start till the end, from the point of initiation of the transaction and as it flows through the network.
How safe are online systems related to BSNL online recharge and payments?
These days all cellular operators like BSNL providing high quality services like BSNL online recharge invest a lot in their hardware, network equipment and software programs so that their customers take maximum benefit of the fastest and smoothest service levels.
These telecom industry leaders know and realize that today’s customer is a bit indecisive – they stick with the service provider only and only because they are satisfied with the services else he/she doesn’t take much time to shift from one operator to another. Price and service levels are the primary reasons why your subscriber will remain with you or go to your competitor. In order to get him confident service providers like BSNL need to invest a lot of their money and time into developing hack-free network. The consumer today is well-aware of his rights making it essential for providers to dwell a lot on providing distinctive service.
Hardware is a very important part of all this processing system. Even with fool-proof software and networking what is required is hardware protected security module that is tamper resistant and corruption free. Also it is essential that there is uniformity and collaboration at the level of the cellular service providers. That is why there are associations and apex bodies that set up regulations and policies that protect the interest of service providers as well as customers. These industry bodies need to work together and better to fight the ill effects of cybercrime. Competitiveness needs to be healthy and when big-time cellular giants hold hands together, it becomes easier to fight crime and strategize defensive methods.
The process of BSNL online recharge and online bill payments that seems so simple to users of mobile telephony is actually an intricate detailed course of actions that can have weak areas that can be intercepted by criminals and stalked by fraudsters if network guardians do not adopt standardized procedures and act in unison.